Services We Offer

We believe in the Golden Rule. That means we will treat you how we want to be treated. We only like to be surprised Christmas morning and our birthday and treat you the same way.

Our services are positioned to provide you with choice. We compete on value not price because we believe that you deserve to understand the TOTAL package.

We offer on every package:

  • Your call is returned within 60 minutes (if we don’t pick it up immediately)
  • We will be on-site and starting work within two hours if necessary. It is possible we will be able to help you over the phone to save you a trip charge.
  • You are protected by our 100% No-Hassle guarantee

Additionally, for our programs where we are managing your equipment, we provide:

  • We monitor your computers to make sure we PROACTIVELY inform you when a failure might occur
  • We provide monthly reports to keep you informed of the state of your network

Traditional Computer Repair Service

One of our technicians will come to your place of business, analyze your problem, provide you with a detailed quote for the work to be done in everyday language (not geek speak) and perform the work.

The quote will show you ALL of the charges.

Here are more details about this service.

We Manage Your Network

With our PROACTIVE Support Services will proactively manage your computers and servers on your network. We will make sure that those devices are up and running well all the time. We provided sophisticated reporting just so you can see how the network is performing as well. We also help you with planning for upgrading software or replacing hardware.

With this package, you are outsourcing your technology needs for a “hassle free” day (at least from the technology perspective) so you can focus your attention on your business and customers.

Here are more details about this service.

Server or Workstation Selection/Purchase/Installation

One of our representatives will contact you to discuss your business needs. From that discovery process we will determine the proper configuration to meet your needs. You will be as involved in the process as you would like to be. You can turn over the entire process to us or simply use us as your agent. It is completely up to you.

We will NOT over configure our recommendation. You will get an easy to understand explanation as to why the features are in the recommendation along with line item cost.

Our guarantee provides a piece of mind to let you know that we will provide you with service that is above your expectations.

To have someone contact you about your needs, fill out the Service Request Form on the right hand side of the screen and put “new build” or something like that in the comments.